Edsa Shangri-La, Manila

Edsa Shangri-La, Manila Overview

You know what struck me first about Edsa Shangri-La, Manila? The moment you walk into that lobby, there’s this immediate sense of calm that washes over you – which is honestly pretty remarkable considering you’re right in the middle of Ortigas Center’s business district chaos. I mean, step outside and you’re dealing with the usual Manila traffic symphony, but inside this five-star property, it’s like someone hit the mute button on the city.

The location is actually brilliant if you think about it. Being on Garden Way means you’re tucked away from the main EDSA thoroughfare (thank goodness for that), but you can still walk to pretty much everything in Ortigas – the Podium, Robinsons Galleria, all those office towers if you’re here on business. I’ve stayed here a few times over the years, and what keeps me coming back is honestly the staff. They remember things about you, which sounds small but makes such a difference when you’re jet-lagged and just want someone to help you figure out the best way to get to Makati without spending two hours in traffic. The concierge team actually knows their stuff – they’ll tell you to take the MRT during rush hour instead of a cab, or suggest hitting up the night markets in the area.

The rooms are spacious by Manila standards, and I really appreciate that they’ve managed to keep things feeling fresh despite the hotel being around for a while now. The beds are properly comfortable (not just hotel-marketing comfortable), and the bathrooms have that deep soaking tub situation that actually fits a normal-sized person. What I love is that most rooms have this view situation going on – either toward the Manila skyline or the pool area, both of which are pretty spectacular at sunset. The pool deck, by the way, is where you want to be in the late afternoon. It gets this golden light filtering through the city buildings that’s perfect for unwinding after dealing with Manila’s intensity all day. The water’s always the right temperature, and there are enough loungers that you don’t have to do that awkward towel-claiming thing at dawn. Food-wise, their buffet breakfast is extensive without being overwhelming, and they do a solid job with both international options and Filipino classics – the longsilog is actually legit, which not all hotel restaurants manage to pull off.

Edsa Shangri-La, Manila Accommodations

Reviews of Edsa Shangri-La, Manila

• Exceptional – Jen from Australia – September 10, 2025 (10/10)

  The staff are exceptional. Food is amazing at rhe restaurant and the restaurant manager is amazing in service.

• Exceptional – Jan from United Arab Emirates – September 8, 2025 (10/10)

  Very nice hotel. Staff are very accommodating to my request in which I reequsted birthday set up to my sister as a surprise. Looks amazing. Thank you so much
  
  What could be improved: Nothing. All excellent

• I am a frequent guest since December 2000. This hotel is a top top top location in my business life – Janos from Hungary – September 5, 2025 (10/10)

  I am a frequent guest since December 2000.
  This hotel is a top top top location in my business life.

• Love the green oasis within the city – (ceo) from Malaysia – August 31, 2025 (9/10)

  Location
  
  What could be improved: Rather tired-looking

• Exceptional – Jefferson from Philippines – August 29, 2025 (10/10)

  Always my favorite, feels home away from home!

• Wonderful – Mary from Philippines – August 28, 2025 (9/10)

  The service and staff were very accomodating and friendly. The breakfast was great.
  
  What could be improved: I can't say anything bad. I had a good experience.

• Very satisfied – Liberty from Philippines – August 25, 2025 (10/10)

  Quality of service
  
  What could be improved: Nothing but I wish the kiddie pool is heated.

• A one of a kind experience and we’ll definitely come back!! – Mary from United States – August 7, 2025 (10/10)

  I like everything about the property but most especially the staff who treated me and my family like a royalty!!

• Staff were polite and nice restaurant staff was super polite – Ronald from United Kingdom – August 4, 2025 (9/10)

  Property was clean classy and the breakfasts were to die for. Rooms were clean and and elegant nice robes and slippers.
  
  What could be improved: Too far from the airport

• Overall experience still great – Irene from Philippines – August 3, 2025 (9/10)

  Good location & comfortable stay
  
  What could be improved: Quite old

Surroundings