Ascott Makati

Ascott Makati Overview

Look, I’ve stayed at plenty of places in Manila’s business district, but Ascott Makati actually gets it right in ways that surprised me. When you walk into this five-star property, you’re not just getting another corporate hotel – you’re stepping into what feels like a really well-appointed apartment that happens to have concierge service. The location inside Glorietta 4 means you’re literally connected to one of Makati’s best shopping centers, which sounds touristy but honestly becomes incredibly practical when you realize you can grab everything from late-night snacks to business shirts without stepping outside into Manila’s unpredictable weather.

What struck me most was how they’ve managed to create this bubble of calm above all the Ayala Centre chaos. The serviced apartments – because that’s really what these are – have full kitchens that actually work, not those sad little kitchenettes you usually get. I mean, the fridge is big enough for real groceries, and the washer-dryer setup saved me from hunting down a laundromat in Greenbelt. The living spaces feel generous too, with windows that give you proper city views without the noise you’d expect from being right in the heart of everything. You know what really impressed me? The internet actually works at the speeds they promise, which anyone who’s tried to video conference from a Manila hotel will appreciate.

The staff here operates more like a really good building management team than typical hotel workers – they remember your name, know your preferences after a couple days, and can sort out everything from restaurant reservations to car service without that overly formal hospitality dance. Being connected to the Ayala Centre ecosystem means you’re walking distance to the MRT, about fifty decent restaurants, and some of the city’s better bars, but you can also just order room service and disappear into your apartment-style suite when Manila gets overwhelming. It’s pricier than a regular hotel, sure, but when you factor in the kitchen facilities, the extra space, and not having to navigate traffic every time you need something basic, it actually makes financial sense for stays longer than a few nights. Plus, the building’s security is tight – important in this part of the city – and the housekeeping manages to be thorough without being intrusive.

Ascott Makati Accommodations

Reviews of Ascott Makati

• good staff were nice and accomdating – Jennifer from United Arab Emirates – September 2, 2025 (8/10)

  location
  
  What could be improved: The location of the reception

• I am a repeated customer and my stay has always been great. – Taitague from Guam – August 15, 2025 (9/10)

  The daily breakfast is nice but I would like to suggest changing more items on the menu on a daily basis for those guest who stay longer than 1 or 2 days. The location is ideal being connected to Glorieta, SM etc is ideal for people wanting to shop and eat at various restaurants. The rooms I enjoy very much. Very clean and comfortable.
  
  What could be improved: N/A

• Exceptional – Joven from Philippines – August 11, 2025 (10/10)

  The hotel and the staff very good
  
  What could be improved: I like everyrhing

• Mgr. Dave Donor, thanks. You saved my day! You have raised the value of Ascott. To Jane, ty 4 d hel – Pedro from Australia – August 11, 2025 (10/10)

  The location is strategic. You don't need to go far to get your needed stuff.
  
  What could be improved: I have nothing that I don't like.

• The best place to stay in Makati .. – Marilen from United Arab Emirates – August 10, 2025 (10/10)

  I have stayed in this property few times, the staff are all amazing ( consistently) they are always ready to help and always happy, from the all Security staff to the Reception desk specially Aldy who assisted us during check in and check out.
  The room is clean and well maintained
  The location is perfect.
  
  I want to give extra thank you for assisting me with my Auntie – they provided a wheelchair for her to use until we checked out and all staff are always ready to assist us.
  
  Also I have left my bag with valuables ( as I kept it inside a drawer, so I forgot 🙁 ) they have contacted me about it and safely handed back to me…
  
  And thank you for the birthday surprise for me Mom 🙂
  
  Well done to the Management for having an amazing team. Well done!!
  
  Thank you and see you all soon!
  
  What could be improved: Nothing at all …

• Great location and great staff – Mary from United States – August 8, 2025 (10/10)

  Location
  
  What could be improved: Construction

• We had a comfortable stay and special thanks to Junrey for the surprise birthday cake and balloons on my birthday! – Jade from Philippines – August 8, 2025 (9/10)

  Our unit was clean, spacious and has all the facilities we needed during our stay. Location is just walking distance to the malls, banks and business offices.
  
  What could be improved: None, as all of the staff were polite and courteous except for the long wait for our check-in. The front desk officer told us to wait but suddenly left his post.

• Wonderful – Mark from Philippines – August 8, 2025 (9/10)

  It’s conveniently close to shopping centers and transportation terminals.
  
  What could be improved: Hard to find the entry for their parking space. I had to park my car in a nearby mall.

• Location, value for money and accomodating staff. – Maria from Australia – August 6, 2025 (10/10)

  Best location, sumptous breakfast and room too cosy. Cleanliness is maintained.

• Wonderful – Remigio from United States – August 5, 2025 (9/10)

  I like the fast and accommodating service. I requested for a hard pillow because of neck issues, and the staff immediately followed up. I received two hard pillows. Excellent customer service!
  
  What could be improved: The secured wifi was not available.
  The room did not have a microwave.

Surroundings